SMS Privacy Policy

East West Sign Group is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information in connection with our SMS messaging services.

1. Description of Our SMS Service

By opting into East West Sign Groups’ SMS program, I agree to receive emails, text messages, and phone calls, which may be recorded and/or sent using automated dialing or emailing equipment or software, unless I opt-out from such communications. I also agree to the Terms of Use and Privacy Policy linked below. I understand that my consent to be contacted is not a requirement to purchase any product or service and that I can opt-out at any time. I agree to pay my mobile service provider’s text messaging rates, if applicable.

2. Information We Collect

To provide our SMS services, we may collect the following personal information:

  • Name
  • Phone number
  • Email address (if provided through additional forms or registrations)

3. Methods of Data Collection

We collect personal information using the following methods:

  • Through opt-in forms on our website or applications when you subscribe to our SMS service.
  • A direct call from our Account Management Team.
  • Via cookies or similar tracking technologies to improve user experience on our website (if applicable and subject to user consent)

4. How We Use Your Personal Information

We use the information we collect to:

  • Send SMS messages, including service updates, promotions, and notifications about our products and services
  • Respond to customer service requests and inquiries
  • Provide tailored content and offers based on your interaction with our services

5. Data Storage, Maintenance, and Security

Your personal information is securely stored on our systems and is accessible only by authorized personnel. We implement administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, or disclosure. We retain personal data only as long as necessary to provide our SMS services or as required by law.

6. Sharing Personal Data with Third Parties

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our SMS service. These providers are required to maintain the confidentiality of your data and to use it only to fulfill their contractual obligations to East West Sign Group. We may also disclose your data if required by law or in connection with a business transaction, such as a merger or acquisition.

7. Managing Your Personal Information

You have the right to access, correct, or delete your personal information. To manage your SMS subscription or modify your personal data, you may:

  • Reply “STOP” to any SMS message to opt out of the SMS program. Or reply HELP for support or more information.
  • Contact our customer service team for assistance with data verification, updates, or deletion requests

By opting into East West Sign Groups’ SMS service, you acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as needed, and any changes will be notified of you.